Refund Policy

eSildenafil offers a full refund policy, which means if an order is not fulfilled, it reimburses all of what you have been charged. For such case, the due amount will be charged back to the originating credit card, alternatively you can ask for a re-shipment. Please note that the conditions for a refund will depend on the shipment method you have selected.

Express shipping means that the consignment is easily traceable and you can do tracking. In case the consignment does not arrive within 14 days after shipping, you may ask us for order tracking. If we are not able to prove that the consignment was dispatched to the given address, we will initiate the refund.

Remember that all merchandise may be returned within 15 days of receipt for reasons such as wrong product delivered or delayed shipment for a full refund. It is important that returns will have to be accompanied by an authorization number, which you can receive by emailing at support@esildenafil.com